Client texts from any messenger

G-PLUS DIALOG PLATFORM

Manager responds or texts first with CRM

* All correspondence history is saved.
Text your client first

You can text your customers first, launch newsletters and connect chatbots and FAQ templates.

Correspondence is stored in CRM

All correspondence is stored in CRM. Managers will not take the history of communication with the client. The entire interaction history is available in the lead/client card.

Sending automatic messages

Response templates will help speed up service. No need to print the same thing 100 times)

MultiChannel agregator for dialogs

Aggregator of messengers
G-PLUS DIALOG

You connect all necessary social networks and messengers to G-PLUS DIALOG, connect support staff, sales department, support and everyone else you need. The team works in a single Dialog window that receives all requests from all channels.

No message will be lost or missed

No need to check each Viber, WhatsApp or other channels separately. Got a new message? - the system will notify you.

No one will say "I didn't call much because I corresponded with clients."

You will know exactly how much, when and with whom your sellers corresponded. And sellers will know that you know. There will be no more excuses.

Communications reporting

How to report if you answer from messengers? - you will not manually count such indicators as the number of requests, distribute them by channels, fix the time of correspondence, etc.

G-PLUS DIALOG will automatically build an industry report that will show important data by managers and customers.

Available both in CRM and in data analysis centers PowerBi, Google Data Studio.

Reports on communication in messengers
All communication channels in G-PLUS DIALOG

It has become convenient to sell in messengers

  • New application leads are generated automatically
  • Communication is stored in CRM
  • Sending automatic messages
  • Flexible logic for issuing accesses
  • One number for the entire sales department
  • Each manager has his own unique number
  • Integrated with G-PLUS CRM

Text in Telegram

Answers to frequently asked questions?

Is the dialog platform integrated into CRM?

All G-PLUS products are fully integrated by default. The dialogue platform is fully integrated with CRM for developers

Is template functionality available?

Yes, the system provides the possibility of creating response templates. It is enough to create them once and use them when neede

Is it possible to connect chat in G-PLUS DIALOG?

Yes, the chat can be installed on the website of the developer or residential complex. Managers will respond to customer messages from the G-PLUS platform.

Is it possible to send out newsletters?

Yes, WhatsApp Business API and Viber API are great for this. You can send newsletters without restrictions, and you can also insert buttons in messages to increase conversion.

What messengers connect to the platform?

WhatsApp Business API, Instagram, Telegram, Viber, Facebook Page, Messenger. Even if there are several messengers, you can respond to clients from different messengers from one window

Is the history of communication with customers kept?

Thus, the entire history of communication is stored in Dialogues. When using CRM, communications are available in the lead/customer card.